A Business Facilitator provides guidance, ideas, and accountability at every stage of a business lifecycle, from the initial set‐up, to managing growth, to overcoming the obstacles that will surely crop up along the way. Good coaching is as crucial to ongoing growth and success in sports and in business.
Small and Medium Enterprises (SMEs) that were voted as being the best performers in a national survey by Glassdoor all had a Business Facilitator either working with the business owner or their staff.
“A good Facilitator can help you see what you’re missing and identify your blind spots.”- Michael Cooper
“You get help and guidance, you learn, you stretch, you grow, and you become willing to take actions that are seriously outside of your comfort zone.” – Michael Mapes
“A Facilitator is one who contributes structure and process to interactions so individuals, teams or groups are able to function effectively and make high-quality decisions. They are a helper and enabler whose goal is to support others as they achieve exceptional performance.” – Ingrid Bens
Founded in 1997, the AIBEF is the Peak Body for Enterprise and Business Facilitation and Facilitators.
Our mission is to be the leader in fostering excellence, integrity and professionalism in our industry, and to establish and maintain the high standard of skills required for business and enterprise facilitation.
LEARN HOW YOU CAN OPTIMIZE YOUR POTENTIAL
With Members located throughout Australia and New Zealand, we can provide advice, guidance and solutions for every enterprise.
Look for the AIBEF Accreditation with your Facilitator, and you know that you have a fully-accredited, experienced Professional who is a qualified and recognised expert in their industry.
Contact AIBEF for more information or to request a FREE Consult.
To establish and uphold professional standards of competency, responsibility, objectivity and integrity in business or enterprise facilitation.
- To identify, promote or provide access to training to maintain professional standards for business enterprise facilitators.
- To provide all members with current information about relevant conferences, seminars, meetings and publications to maintain professional competence.
- To promote the AIEF’s goals and objectives to the business and enterprise support industry to ensure maximum utilisation of Institute services and resources.
- To encompass all in the business support industry to uphold the AIEF’s code of conduct and high professional standards.
- To encourage, undertake and support research into the art and science of enterprise facilitation and its impact on small business performance.
- To advise and inform government, industry and business on matters relating to the building of an enterprise culture in Australia and New Zealand.
As you could all most agree, Face-2-Face Networking is a very useful tool in promoting your business as well as your own, personal, identity.
Most cities have a number of different Networking Events and Groups to choose from. By attending those that appeal to you most, you can soon see what groups are going to work for you. You could be looking for connections with other business owners to help promote your venture; you could also be looking for mentors and others in the same industry as more of Support Network or Bran storming activity.
Regardless of your Networking-Motivation, the KEYS are to:
A) Show up regularly and partake in the meeting/s – no point leaning up against a wall with your arms crossed waiting for people to approach you
B) Present yourself in a way you would like others to perceive you
C) Return the favour! If you are expecting those you network with you to help you promote and refer your business to others, do the same for them.
D) ALWAYS monitor the $ you spend and time you invest in each different networking event/meeting you attend. If you are getting profitable leads and the support you need to really grow your business, then you are on a winner.
- Listening: an effective enterprise facilitator is a good listener, almost like a ‘business psychiatrist’. Allowing the business person time to fully articulate. A question might be – ‘can you describe your market for me?’ It is all about bringing the person to self realisation.
- Questioning: There may be questions that need to be asked of the person to complete the picture. For example, if the client’s issue is difficulty in reaching the market
- Brainstorming and idea generation: it is important for a facilitator to not limit the range of problem solving options available to a client. Both client and facilitator will have ideas that could be tried. There are ideas and potential solutions to a problem that may have never occurred to either you or the client. The words ‘what if…’ should be often heard in a conversation between an enterprise facilitator and a client. ‘What if we looked at the market differently? What if you targeted a different segment of the market? What if you changed the way you are promoting the product?’
- Business planning: the process of building a business plan is very useful. Business planning never stops and a business plan is always ‘work-in progress’. What is valuable is to continuously work at it, update it, improve it. An effective business facilitator will endeavour to get the business enterprise owner to think about their business plan and how the current problem fits into the plan. The adage ‘working on the business’ not ‘working in the business’ is relevant here. You as their facilitator should help them do this. If there is no business plan under way then you should endeavour to get them to start to build one.
- Action: he or she came to you to get a resolve for their problem. You have listened, helped them brainstorm options and let them see the issue in the context of their business plan. Now you need to help them take action. You will have other sources of information, contacts and networks and now he or she needs a plan of action. With your help, the client needs to set out a series of steps that can be taken to try to resolve the problem or address the issue.
- Reflecting: some time later you should contact the client and check out how things are going. This would be reassuring for them but also provide valuable feed-back for you on the process you used and the effectiveness of various actions taken. It will help you improve as a facilitator the issue or problem without comment or interruption is crucial. The whole picture is important. Once the story is told then the facilitator needs to go back, ask questions and clarify any issues that are unclear.